Terms & Conditions

Terms & Conditions

The website kit-car-model.com (below THE SELLER) is operated by Sasu kit-car-model.com registered in the commercial register under number RCS 89782025400018. His postal address is and his email address is (below THE SELLER’S ADDRESS). Any order for a product listed in the online store of the site (below THE SELLER SITE) implies consultation and prior acceptance of these general terms and conditions of sale. The validation click of the order implies a full acceptance of the present. This click has the value of "digital signature"

SUBJECT

The purpose of these general conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by THE SELLER to the consumer.

ORDER CONFIRMATION

The contractual information will be subject to confirmation by email to the address indicated by the consumer within the purchase order.

PROOF OF THE TRANSACTION

The computerized records, stored in the computer systems of the company THE SELLER under reasonable security conditions are considered as evidence of communications, orders and payments between the parties.

The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

PRODUCT INFORMATION

Every effort has been made to ensure the accuracy of the information presented on THE SELLER SITE. THE SELLER or its suppliers are nevertheless not liable for any consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even in the event that THE SELLER was aware of the possibility of such damages. Product and manufacturer names and marks are used only for identification purposes. The photos, descriptions and prices of the products are not contractual.
VALIDITY PERIOD OF THE OFFER AND ITS PRICEOur prices are valid for the day.
DELIVERY TERMS

The products are delivered to the address indicated by the consumer on the order form and only in the geographical areas that we serve.

All products leave our premises in perfect condition. The customer must report to the carrier (or to the postman) any small traces of damage (holes, crushing marks, etc.) on the package, and if necessary refuse the package. A new identical product will then be returned to you free of charge.

The exchange of any product declared, subsequently, damaged during transport, without any reservation having been issued upon receipt of the package, cannot be covered.

As in any shipment, it is possible to suffer a delay or for the product to get lost. In such a case, we contract the carrier to start an investigation. All efforts are made, as long as necessary, to find this package. If applicable, the merchant will be reimbursed by the carrier and will deliver a new identical package at his expense.

We disclaim any liability for the lengthening of delivery times due to the carrier, especially in case of loss of products, bad weather or strike.

DELIVERY PROBLEM DUE TO THE CARRIER

Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products...) must be indicated on the delivery note in the form of 'handwritten reserve', accompanied by the client’s signature.

The consumer must also confirm this anomaly by sending the carrier within two (2) business days of the delivery date a registered letter with acknowledgment of receipt setting out the said claims.

The consumer must send a copy of this letter to the SELLER’s ADDRESS. Without this statement, we will not proceed with any exchange.

DELIVERY ERRORS

The consumer must make known to the SELLER, on the same day of delivery or at the latest the first business day following the delivery, any claim of delivery error and/or non-delivery.conformity of the products in kind or in quality with respect to the indications on the purchase order.

Beyond this period, any claim will be rejected. The formulation of this claim with the SELLER may be made at the SELLER’s ADDRESS.

Any claim not made in the rules defined above and within the allotted time cannot be taken into account and will relieve THE SELLER of all responsibility vis-à-vis the consumer.

In the event of an error in delivery or exchange, any product to be exchanged or refunded must be returned to the SELLER as a whole and in its original packaging in impeccable condition at the SELLER’s ADDRESS.

To be accepted, any return must be reported and have the prior agreement of the SELLER, who in case of agreement will reship the package to the correct address.

The shipping costs are borne by the SELLER, except in the case where it turns out that the product does not correspond to the declaration of origin made by the consumer in the correct direction of return.

PRODUCT WARRANTY

The provisions hereof cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all consequences of hidden defects in the thing sold.

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented on the SELLER WEBSITE and that the SELLER disclaims all liability for defective products.
Consequently, in the event of damage caused to a person or property by default of the product, only the responsibility of the manufacturer thereof may be sought by the consumer, based on the information contained on the packaging of said product.

The warranty period is one year (1 year). Are excluded from this warranty, all products modified or repaired by the client or by any other entity than the providers chosen by the SELLER.

The warranty can be extended according to the terms provided in store and on site in the workshop section.
RIGHT OF WITHDRAWAL

The right of withdrawal only applies to natural persons.

In accordance with articles L. 120-20, the consumer has a period of fourteen (14) calendar days to return, at his expense, the products that do not suit him. This period runs from the day of receipt of the consumer’s order. Any return may be reported in advance to the customer service of the SELLER. The product must be returned to the ADDRESS of the SELLER.
Sensitive products (such as DVDs, CDs, software) must not have been unsealed, so that the consumer can benefit from the right of withdrawal.
Only the products returned in their entirety, in their original complete and intact packaging, and in perfect condition for resale, will be taken back. Any product that has been damaged, or whose original packaging has been deteriorated, will not be refunded, nor returned, nor exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return costs. In the event of the exercise of the right of withdrawal, the consumer has the choice to request either a refund of the amounts paid or the exchange of the product. In the case of an exchange, the reshipment will be at the consumer’s expense.
In case of exercise of the right of withdrawal, the SELLER will make every effort to reimburse the consumer within a period of fourteen (14) days.
RIGHTS OF USE
The use of brands present on the site is strictly prohibited.

FORCE MAJEURE

Neither party will have breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by an unforeseen case of force majeure. Any irresistible event or circumstance external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonable efforts, shall be considered as a case of force majeure.

The party affected by such circumstances shall notify the other party within ten working days of the date on which it becomes aware.

The two parties will then approach each other, within a period of three months, unless it is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure lasts longer than one month, these general conditions may be terminated by the injured party.

Expressly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blockage of means of transport, earthquakes, fires, storms, flooding, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.

APPLICABLE LAW

These general terms and conditions are subject to French law. It is so for the rules of funds as for the rules of form.

In the event of a dispute or complaint, the consumer will first contact the SELLER to obtain an amicable solution.

PROTECTION OF PERSONAL DATA

All the data you entrust us with are in order to process your orders.

Under the law no 78-17 of 6 January 1978 relating to data, files and freedoms, you have a right with the SELLER to rectify, consult, modify and delete the data that you have communicated to us. This right can also be exercised online.

DISPUTES

Any order placed through the intermediary of the SELLER SITE carries the adherence of the customer, and this without any restriction, to the general conditions of sale of the SELLER.

In the event of a sale to a legal person, any dispute relating to the sale (price, GTC, products,...) will be subject to French law before the Commercial Court of the SELLER’s registered office.